Mark is the Founder and Managing Principal of IA, applying over thirty years of experience in the implementation of internal and external HR transformational initiatives for public and private sector clientele worldwide. By offering unbiased and candid advice to C-level leaders in nearly all geographies and vertical market segments, Mark has brought billions of dollars’ worth of value to his clients and employers. He has spent his career fostering relationships through attention to detail, natural curiosity, and a self-deprecating sense of humor.

How to Fix a Scary Client-Provider Relationship

By Mark Stelzner / Oct 31, 2018

Happy Halloween! I’ve been thinking a lot lately about “scary” relationships between clients and their HR technology providers. I see them all the time, across all domains, and in all shapes and sizes. The common element to all client-provider relationships is people, which means every relationship has the potential of becoming complicated, emotional, and, yes, […]

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HR Has a Language Problem

By Mark Stelzner / Sep 26, 2018

It was day three of the HR Technology Conference and co-chairman Steve Boese was leading a panel of CHROs from some of HR Executive’s Most Admired Companies for HR. Steve was well into the conversation when he asked a question about the perceived criticality of the employee experience to his esteemed guests. Jayne Parker, senior […]

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The Power of the HR Community #ATributeToElle

By Mark Stelzner / Aug 10, 2018

Jason Seiden is a steadfast figure within the HR community. He’s taught us how to Self-Destruct, the power of storytelling, and the marriage of high-tech and high-touch. He’s presented at hundreds of conferences, coached dozens of executives, blogged, vlogged, and loaned his expertise to anyone who needed his incredibly unique perspective. But at his core, […]

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HR paperless

Let’s Get Rid of the Paper, (HR) People!

By Mark Stelzner / May 29, 2018

“In God we trust; all others must document” might be the unofficial slogan of HR. We love documenting everything, in triplicate, and often on paper. And there’s good reason for that — HR is responsible for managing a company’s most sensitive and important information. From salaries to disciplinary actions, it’s HR’s job to know the […]

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How to Build a Business Case for Your HR Transformation

By Mark Stelzner / Apr 3, 2018

Transformation. I spend almost every day helping organizations think about it. That word is weighty — it makes me think of a long, dramatic journey. A big change that builds over time. An impressive, memorable change. So it would stand to reason that HR transformations require a lot of work and strategy up front. Before […]

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6 Consumer Trends HR Can’t Ignore

By Mark Stelzner / Mar 13, 2018

There is a simple truth about why HR has gotten harder: Employees expect their experience at work to match what they’ve grown used to as consumers. Buy groceries from your smartphone and pick them up without ever walking down a produce aisle. Get personalized product recommendations based on your browsing history. Almost never deal with […]

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