Mary is a Principal for IA with more than twenty years’ experience in human resources and organizational development and has worked closely with leaders in all areas of the business, including finance, operations, IT, marketing, customer service, and others. Recognized for her philosophy of “building” rather than merely “maintaining," Mary’s journey is marked by her innate drive to solve problems and revamp the ordinary, an attribute that naturally positioned her at the helm of transformation efforts within organizations. Since joining IA, Mary lent her expertise to some of our most complex clients, helping senior leadership navigate the challenges of global transformation.

Is Quality of Hire a Real Metric?

By Mary Faulkner / Mar 26, 2024

Trying to find the right way to communicate the success of your talent acquisition strategy can be an uphill battle. It’s one that is becoming more and more important as there are mixed messages about the health of the hiring industry. On one end of the spectrum, job creation appears to be up, with over 350,000 new […]

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HR transformation in 2024: Doing more with less

By Mary Faulkner / Feb 2, 2024

Working in human resources is not for the faint of heart. We’re nearly a month into 2024, and the breakneck pace of enterprise-wide business transformation has not slowed, yet the day-to-day support of the organization continues. With a balance of strategic partnership and tactical execution, business leaders rely heavily on their senior HR leaders to analyze, plan and […]

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The challenge of skills-based hiring

By Mary Faulkner / Nov 21, 2023

When you trace the history of hiring after the Industrial Revolution, you don’t have to go back very far to realize that a lot of it was tied to who you knew and how you presented yourself. It was all too easy to fabricate a backstory that looked good on paper. Sprinkle in a few […]

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Don’t let ‘technical debt’ drag down your employee experience

By Mary Faulkner / Sep 25, 2023

As a child of the late 1970s/early 1980s, I was surrounded by the latest and greatest that home gadgets had to offer. We had the original Pong, an Atari 2600, the Osborne Executive portable computer, and anything else we could get our hands on. If it didn’t exist yet, we were bound to create it. I remember […]

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Not All Admins Want to Be Strategists

By Mary Faulkner / Aug 9, 2023

I know, I know…yet another post about artificial intelligence and all the impact it’s going to have, yada yada yada. Trust me, I’m kind of over it, too. But much like climate change, Covid, and documentaries about Wham!, AI is ubiquitous and here to stay. While we have only scratched the surface of how AI may impact […]

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Was corporate diversity a failed experiment?

By Mary Faulkner / Jul 17, 2023

Once upon a time, Keirsten Greggs and I had a conversation about the ability of recruiters to help shape the makeup of a company’s workforce. I don’t recall the entire conversation, but I think the gist of it was that we both think diversity is important and that recruiters can ensure they source diverse candidates. […]

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Recruiting strategy is hard when you can’t do the basics

By Mary Faulkner / Jun 13, 2023

Talk to any talent acquisition leader and they will tell you that their goal is to get their team to a place where they are a strategic partner with the business. They want to assist with workforce planning, advise leadership as to what skills are missing from their team, and help shape the employer brand […]

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Industry conferences and the art of relevancy

By Mary Faulkner / May 25, 2023

As I type this, I am on my way to host a panel at the ERE Recruiting Conference in San Diego. It’s my first conference since last Fall’s HR Tech, which is an anomaly for me. Back in the day, I would attend and speak at several conferences a year, and I always appreciated the […]

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Does Agile HR really work?

By Mary Faulkner / May 17, 2023

The evolution of how we talk about work is fascinating. From the early days of agrarian life, the focus on manufacturing at the start of the Industrial Revolution, and the emergence of the corporate office and beyond, people have tried to find a framework that reflects both the work being done and the changing world around […]

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ChatGPT and the dark side of AI

By Mary Faulkner / Feb 21, 2023

Note: A version of this post appeared on in January 2023. There has been a lot written about the emergence of ChatGPT and the impact it will have on everything from college term papers to journalism. It’s a fascinating topic that simultaneously fills me with both amazement at the technology and a sense of […]

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