Mary is a Principal for IA with more than twenty years’ experience in human resources and organizational development and has worked closely with leaders in all areas of the business, including finance, operations, IT, marketing, customer service, and others. Recognized for her philosophy of “building” rather than merely “maintaining," Mary’s journey is marked by her innate drive to solve problems and revamp the ordinary, an attribute that naturally positioned her at the helm of transformation efforts within organizations. Since joining IA, Mary lent her expertise to some of our most complex clients, helping senior leadership navigate the challenges of global transformation.

Contract renegotiation tips

By Mary Faulkner / Jun 1, 2021

In this 12 minute video, Mark Stelzner shares reasons why you might need to renegotiate with your providers, how to prepare for the conversation, and what elements should be part of the discussion.

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Standard HR Processes

By Mary Faulkner / Jun 1, 2021

Ready to make some changes to your HR approach but don’t know where to start? We recommend you begin by mapping your current processes, starting with these more common HR processes.

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Process Mapping Guidelines

By Mary Faulkner / Jun 1, 2021

With the ever-changing landscape resulting in innovation and adaptation, documenting current processes and planning for the future is important. IA shares its process mapping guidelines for you to use as you tackle process improvement.

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A Different Kind of March Madness

By Mary Faulkner / Mar 31, 2021

March is a month that holds so much promise. After all, it’s the official start of Spring – days are getting longer, temperatures are getting warmer, and flowers are even starting to peek through the dirt and show those first signs of green. It also means PTO, and while Mark is working on his “tan” […]

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Carnival of HR: Innovation isn’t on shutdown

By Mary Faulkner / Jul 23, 2020

Welcome to another round of Carnival of HR! We are honored to be hosting the July 2020 edition. For the uninitiated, the Carnival is a collection of blog posts loosely coordinated around a theme. Or it’s just a collection of posts the host of the Carnival found interesting. Either way, it’s a win-win for the […]

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Candor and Transparency: Contract Renegotiation in a Time of Change

Candor and Transparency: Contract Renegotiation in a Time of Change

By Mary Faulkner / May 12, 2020

We all know that businesses do not exist in a vacuum. At any given time, circumstances can change, requiring an organization to rethink its costs and obligations. Your organization may be facing some difficult circumstances right now, and often leadership first looks internally for ways to reduce costs and realign. Although this is understandable given […]

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What’s Next: IA’s leadership share thoughts on COVID-19

What’s Next: IA’s leadership share thoughts on COVID-19

By Mary Faulkner / Apr 10, 2020

As we at IA observe what is happening in the world with COVID-19 restrictions – including stay-at-home orders, closing non-essential businesses, and other disruptions – we, like many others, immediately thought, “What can we do to help?” IA is sharing a number of resources for free and has opened up office hours for anyone who […]

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Virtually perfect? IA weighs in on the realities of virtual teams

Virtually perfect? IA weighs in on the realities of virtual teams

By Mary Faulkner / Feb 25, 2020

With the perpetual focus on attracting and retaining talent, many organizations are either enhancing or rethinking the impact of environment, workspace, productivity, and internal relationship building on their people strategy. When most people think about work, they imagine an office building comprised of rows of cubicles, coveted conference rooms, and the ever-popular kitchen area with […]

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Want to Improve Employee Experience? Don’t Make This Huge Mistake

Want to Improve Employee Experience? Don’t Make This Huge Mistake

By Mary Faulkner / Jul 24, 2019

Who wants a better employee experience? If I were looking around a room full of HR people, senior leaders, front-line employees or, you know, anyone with a job, I’d expect to see every hand in the air. Employee experience is a buzzword in the HR world right now. But it’s not just some hack that […]

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Nobody Likes Performance Management

By Mary Faulkner / May 9, 2019

Nobody likes performance management. Not the managers. Certainly not the employees. Not the HR team who has to roll it out year after year, and not the HRIS team that has to reconfigure the form YET AGAIN because leadership wants to “tweak” the process in response to some random article they read on the internet […]

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