A principal with IA, Mary has more than fifteen years of experience working within organizations undergoing HR transformation. At her core, Mary is a builder and a problem solver. Her HR experience includes operations, learning and development, leadership and organizational development, and performance management.

Process Mapping Guidelines

By Mary Faulkner / Jun 1, 2021

With the ever-changing landscape resulting in innovation and adaptation, documenting current processes and planning for the future is important. IA shares its process mapping guidelines for you to use as you tackle process improvement.

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A Different Kind of March Madness

By Mary Faulkner / Mar 31, 2021

March is a month that holds so much promise. After all, it’s the official start of Spring – days are getting longer, temperatures are getting warmer, and flowers are even starting to peek through the dirt and show those first signs of green. It also means PTO, and while Mark is working on his “tan” […]

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Carnival of HR: Innovation isn’t on shutdown

By Mary Faulkner / Jul 23, 2020

Welcome to another round of Carnival of HR! We are honored to be hosting the July 2020 edition. For the uninitiated, the Carnival is a collection of blog posts loosely coordinated around a theme. Or it’s just a collection of posts the host of the Carnival found interesting. Either way, it’s a win-win for the […]

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Candor and Transparency: Contract Renegotiation in a Time of Change

Candor and Transparency: Contract Renegotiation in a Time of Change

By Mary Faulkner / May 12, 2020

We all know that businesses do not exist in a vacuum. At any given time, circumstances can change, requiring an organization to rethink its costs and obligations. Your organization may be facing some difficult circumstances right now, and often leadership first looks internally for ways to reduce costs and realign. Although this is understandable given […]

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What’s Next: IA’s leadership share thoughts on COVID-19

What’s Next: IA’s leadership share thoughts on COVID-19

By Mary Faulkner / Apr 10, 2020

As we at IA observe what is happening in the world with COVID-19 restrictions – including stay-at-home orders, closing non-essential businesses, and other disruptions – we, like many others, immediately thought, “What can we do to help?” IA is sharing a number of resources for free and has opened up office hours for anyone who […]

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Virtually perfect? IA weighs in on the realities of virtual teams

Virtually perfect? IA weighs in on the realities of virtual teams

By Mary Faulkner / Feb 25, 2020

With the perpetual focus on attracting and retaining talent, many organizations are either enhancing or rethinking the impact of environment, workspace, productivity, and internal relationship building on their people strategy. When most people think about work, they imagine an office building comprised of rows of cubicles, coveted conference rooms, and the ever-popular kitchen area with […]

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Want to Improve Employee Experience? Don’t Make This Huge Mistake

Want to Improve Employee Experience? Don’t Make This Huge Mistake

By Mary Faulkner / Jul 24, 2019

Who wants a better employee experience? If I were looking around a room full of HR people, senior leaders, front-line employees or, you know, anyone with a job, I’d expect to see every hand in the air. Employee experience is a buzzword in the HR world right now. But it’s not just some hack that […]

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Nobody Likes Performance Management

By Mary Faulkner / May 9, 2019

Nobody likes performance management. Not the managers. Certainly not the employees. Not the HR team who has to roll it out year after year, and not the HRIS team that has to reconfigure the form YET AGAIN because leadership wants to “tweak” the process in response to some random article they read on the internet […]

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How I Got Here: My HR Story

By Mary Faulkner / Jan 23, 2019

It seems to me that no one ever really plans on going into Human Resources. It just sort of…happens. I ended up in HR because I hated accounting. I was three semesters into an MBA program and was already questioning if the degree was focused on what I wanted to be doing. While I appreciated […]

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