Relationship Mgt

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The provider / client relationship: Part II – addressing bullying behaviors

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The provider / client relationship: Part I – bullying behaviors

Candor and Transparency: Contract Renegotiation in a Time of Change

Candor and Transparency: Contract Renegotiation in a Time of Change

A Surprising Way to Build Powerful Partnerships with Providers

A Surprising Way to Build Powerful Partnerships with Providers

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Sunnier Skies Ahead: How We Can Work Together to Fix Cloud Technology at Work

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There’s a Storm Brewing in the Cloud

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My Advice for HR Leaders and Providers in 2019

How to Fix a Scary Client-Provider Relationship

How to Fix a Scary Client-Provider Relationship

Service in SaaS

We Need to Remember the ‘Service’ in SaaS