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The provider / client relationship: Part II – addressing bullying behaviors
The provider / client relationship: Part I – bullying behaviors
Candor and Transparency: Contract Renegotiation in a Time of Change
A Surprising Way to Build Powerful Partnerships with Providers
Sunnier Skies Ahead: How We Can Work Together to Fix Cloud Technology at Work
There’s a Storm Brewing in the Cloud
My Advice for HR Leaders and Providers in 2019
How to Fix a Scary Client-Provider Relationship
We Need to Remember the ‘Service’ in SaaS