
Process Improvement
Given the servant culture of HR, there is often very low organizational awareness of how work is accomplished on a day-to-day basis. A forensic approach to process improvement often serves as the first true documentation of in-scope processes and is an incredibly powerful visual aid in presenting the case for change to senior leadership.
Leveraging existing documentation, IA facilitates and documents all current-state activities across the HR portfolio to identify pain points, activate change management, substantiate soft and hard costs, and increase situational awareness of the as-is approach. Beyond the current state, IA’s process improvement methodology also facilitates the idealized future-state approach to ensure organizations have a well defined point of view in support of HR transformation.
Resources:
- Process Mapping Formatting Guidelines: With the ever-changing landscape resulting in innovation and adaptation, documenting current processes and planning for the future is important. IA shares its process mapping guidelines for you to use as you tackle process improvement.
- Standard HR Processes: Ready to make some changes to your HR approach but don't know where to start? We recommend you begin by mapping your current processes, starting with these more common HR processes.
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