Fix a Broken Payroll Process
A U.S. religious institution with 4,500 employees.
The organization had multiple benefits and payroll providers, and was facing challenges in paying employees accurately and on time.
IA focused on building productive relationships between the client and its multiple providers. We aligned expectations, improved communication inside the organization and with providers, and developed a seamless process to more flexibly and accurately pay employees.
With IA’s guidance and persistence, the company was able to implement a new closed-loop payroll process with automated variance calculations.