Fix a Broken Payroll Process
The Organization:
A U.S. religious institution with 4,500 employees.
The Challenge:
The organization had multiple benefits and payroll providers, and was facing challenges in paying employees accurately and on time.
Our Approach:
IA focused on building productive relationships between the client and its multiple providers. We aligned expectations, improved communication inside the organization and with providers, and developed a seamless process to more flexibly and accurately pay employees.
The Results:
With IA’s guidance and persistence, the company was able to implement a new closed-loop payroll process with automated variance calculations.