A major retailer with over 150,000 active employees, 90,000 retirees and 90,000 seasonal hires, mostly in the U.S.

The organization was in the middle of a major HR transformation. Leaders had a vision, but they felt stuck after several years bogged down in an HR tech implementation.

We listened, deeply, to uncover the root cause of their challenges. We surveyed stakeholders, led offsite conversations with senior HR leaders and separated key signals from the noise. Through rapid and forensic discovery, IA developed an enterprise-wide prioritization model. We helped the company redefine the role of the HR business partner. And ultimately we supported the change management, communication and delivery they needed to achieve their key outcomes.