Mark is the Founder and Managing Principal of IA, applying over thirty years of experience in the implementation of internal and external HR transformational initiatives for public and private sector clientele worldwide. By offering unbiased and candid advice to C-level leaders in nearly all geographies and vertical market segments, Mark has brought billions of dollars’ worth of value to his clients and employers. He has spent his career fostering relationships through attention to detail, natural curiosity, and a self-deprecating sense of humor.

The image show humanoid robots sitting at desks and working.

Why employee experience is resurging in the era of AI

By Mark Stelzner / Feb 29, 2024

n the race to adopt cutting-edge technologies, organizations often overlook the heartbeat of their success: their employees. The concept of employee experience certainly isn’t new, and it encompasses every interaction an employee has with their workplace, from recruitment to retirement. It’s the emotional journey that shapes their commitment, motivation and overall satisfaction, and it’s at risk of […]

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(Nearly) One Month Down and the Struggle is Real

By Mark Stelzner / Jan 30, 2024

Congratulations, we’ve almost made it to the end of January! While I’m not someone who embraces resolutions with enthusiasm – despite “suggestions” from those around me – I do embrace the optimism that comes with new beginnings. The allure of positive change is palpable, but it’s all too easy to start the race strong and […]

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Another (Exhausting) Year

By Mark Stelzner / Dec 14, 2023

When late December approaches, I harken back to the days when I was a kid and my pent-up energy for the holiday break. No classes, no homework, no rules…okay, some rules, but a palpable sense that the time off would lead to fun, food, and festivities of all sorts. Fast forward to present day and […]

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Fanning the Flames of a Faltering Transformation

By Mark Stelzner / Dec 4, 2023

A close colleague of mine was asked to facilitate a workshop with senior leadership of an organization wrestling with their ways of working. To describe the session as challenging would be an understatement, as they were immediately faced with either bored indifference or outright hostility. They shared that it was heartbreaking to see the sponsor […]

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Meal planning for your HR technology table

By Mark Stelzner / Nov 29, 2023

If you are one of the millions of Americans who celebrated Thanksgiving this month, you know that this was the beginning of an epic season for food. Halloween with its trick-or-treat candy haul was just a warm up for the tantalizing onslaught we’ll encounter between now and the end of the year. Big celebratory meals […]

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IA on AI (and other confusing messages)

By Mark Stelzner / Oct 30, 2023

Having recently spent a week at the annual HR Technology Conference in Las Vegas, we used the time to get a snapshot of the current state of the industry. After attending many of the sessions and keynotes, walking the Expo Hall, and speaking with several providers, we can confidently predict what you didn’t need us […]

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Demystifying the HR Sandbox: Beyond Traditional RFPs

By Mark Stelzner / Oct 1, 2023

Providers. Employers. Advisors. It’s safe to say that we all hate RFPs. They are imperfect by virtue of applying a transactional mechanism toward a transformational moment. That’s why several years ago, IA advocated for a different approach that drives connection – not a brick wall – between our employer clients and their potential providers. If […]

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Ignorance isn’t (always) bliss

By Mark Stelzner / Sep 27, 2023

As much as I try to heed my own advice in my personal life, the reality is that I’m terrible at it. Let’s say, for example, that someone roughly my height and age was in the middle of a home renovation during one of the busiest stretches of the year. Perhaps this gray-haired stranger didn’t […]

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The future is…weird.

By Mark Stelzner / Aug 25, 2023

In hindsight, I should have been a futurist. There’s something exciting about always looking ahead, imagining how society will adapt to emerging technologies and trends, and predicting the impact they will have on work. And the absolute best part about being a futurist is that no one can ever tell you that you’re wrong. If […]

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Embracing the adventure

By Mark Stelzner / Mar 28, 2023

As an experienced global traveler, one would think I’ve mastered the art of time shifting. My hotel mirror in Stockholm suggested otherwise.  With eyes undergirded by heavy carry-on bags, crepe paper hands cracking under the dry air, and nightly tossing and turning activating a hundred static gray follicle antennas, I was clearly a mess. After […]

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