The business was growing rapidly, but HR technologies and processes had not kept up. Systems were outdated and didn’t speak to each other, so employees were performing significant manual work through databases, spreadsheets, and paper documents.
If you’ve worked in an organization big enough to have departments, then you know that these departments don’t always get along. Sometimes it’s personality-driven, sometimes it’s policy-driven, sometimes it’s resources-driven – whatever the reason may be, it impacts people's ability to do their work. The two groups most cited as...