Mark is the Founder and Managing Principal of IA, applying over thirty years of experience in the implementation of internal and external HR transformational initiatives for public and private sector clientele worldwide. By offering unbiased and candid advice to C-level leaders in nearly all geographies and vertical market segments, Mark has brought billions of dollars’ worth of value to his clients and employers. He has spent his career fostering relationships through attention to detail, natural curiosity, and a self-deprecating sense of humor.

From fist pounding to fast friends – a tale of transformation

By Mark Stelzner / May 31, 2024

When I first started working on organizational transformations many years ago, I had the misguided notion that sharing my expertise as much as possible equated to value. That typically meant talking… a lot. One day, a leader finally told me to “shut the **** up.” She said it seven times in a row while pounding […]

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Balancing on the Transformation Tightrope

By Mark Stelzner / May 7, 2024

In the world of HR transformation, senior leaders often find themselves on a precarious tightrope. On one side, there’s the need to build organizational capacity, ensuring that teams have enough resources, infrastructure, and bandwidth to execute on the business’s strategic initiatives. On the other side, there is the ongoing need to cultivate capability, equipping teams […]

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Saying the quiet part out loud…finally

By Mark Stelzner / Apr 29, 2024

As the curtains close on the recent Elevate People, Ignite Change (EPIC) HR conference, for which I had the privilege to serve as conference chair and emcee, I find myself reflecting on the profound impact of our collective conversations. This year’s event was more than just a gathering of professionals – it was a bold step toward […]

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The image show humanoid robots sitting at desks and working.

Why employee experience is resurging in the era of AI

By Mark Stelzner / Feb 29, 2024

n the race to adopt cutting-edge technologies, organizations often overlook the heartbeat of their success: their employees. The concept of employee experience certainly isn’t new, and it encompasses every interaction an employee has with their workplace, from recruitment to retirement. It’s the emotional journey that shapes their commitment, motivation and overall satisfaction, and it’s at risk of […]

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(Nearly) One Month Down and the Struggle is Real

By Mark Stelzner / Jan 30, 2024

Congratulations, we’ve almost made it to the end of January! While I’m not someone who embraces resolutions with enthusiasm – despite “suggestions” from those around me – I do embrace the optimism that comes with new beginnings. The allure of positive change is palpable, but it’s all too easy to start the race strong and […]

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Another (Exhausting) Year

By Mark Stelzner / Dec 14, 2023

When late December approaches, I harken back to the days when I was a kid and my pent-up energy for the holiday break. No classes, no homework, no rules…okay, some rules, but a palpable sense that the time off would lead to fun, food, and festivities of all sorts. Fast forward to present day and […]

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Fanning the Flames of a Faltering Transformation

By Mark Stelzner / Dec 4, 2023

A close colleague of mine was asked to facilitate a workshop with senior leadership of an organization wrestling with their ways of working. To describe the session as challenging would be an understatement, as they were immediately faced with either bored indifference or outright hostility. They shared that it was heartbreaking to see the sponsor […]

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Meal planning for your HR technology table

By Mark Stelzner / Nov 29, 2023

If you are one of the millions of Americans who celebrated Thanksgiving this month, you know that this was the beginning of an epic season for food. Halloween with its trick-or-treat candy haul was just a warm up for the tantalizing onslaught we’ll encounter between now and the end of the year. Big celebratory meals […]

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IA on AI (and other confusing messages)

By Mark Stelzner / Oct 30, 2023

Having recently spent a week at the annual HR Technology Conference in Las Vegas, we used the time to get a snapshot of the current state of the industry. After attending many of the sessions and keynotes, walking the Expo Hall, and speaking with several providers, we can confidently predict what you didn’t need us […]

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Demystifying the HR Sandbox: Beyond Traditional RFPs

By Mark Stelzner / Oct 1, 2023

Providers. Employers. Advisors. It’s safe to say that we all hate RFPs. They are imperfect by virtue of applying a transactional mechanism toward a transformational moment. That’s why several years ago, IA advocated for a different approach that drives connection – not a brick wall – between our employer clients and their potential providers. If […]

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