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How I Got Here: My HR Story
It seems to me that no one ever really plans on going into Human Resources. It just sort of…happens. I ended up in HR because I hated accounting. I was three semesters into an MBA program and was already questioning if the degree was focused on what I wanted to...
How to Tell a Powerful Story with Your People Data
Here’s something you probably didn’t talk about much at holiday cocktail parties: data visualization. But it’s something I think about a LOT. For the past few months we’ve been working with a large company to gather and interpret their people data. It’s been a massive undertaking, with data sets coming...
Carnival of HR: Best of 2018 #HRCarnival
If you’ve been in the HR world for a while, you’ve probably heard of #HRCarnival. For 11 (!) years it’s been a place to come together as a community, find new voices, and share ideas. I’m delighted to host the final Carnival of HR for 2018. Some months the Carnival...
My Advice for HR Leaders and Providers in 2019
Happy holidays! This is one of my favorite times of the year, when we connect with family and friends, indulge in one too many holiday party hors d'oeuvres, and madly scramble to find last-minute gifts. It’s also a time for reflection. With the end of one year comes the promise...
Why You Should Be Thankful for Payroll
If you have ever worked in payroll, this will probably sound familiar to you. Years ago when I worked in a busy payroll department, we had a name for ourselves: the cesspool. Everyone was always dumping on us. Such is the working life of many payroll professionals. Nobody ever calls...
How to Fix a Scary Client-Provider Relationship
Happy Halloween! I’ve been thinking a lot lately about “scary” relationships between clients and their HR technology providers. I see them all the time, across all domains, and in all shapes and sizes. The common element to all client-provider relationships is people, which means every relationship has the potential of...
How to Get the Most Out of Hiring an HR Transformation Advisor
Rome wasn’t built in a day, and it wasn’t built by one person, either. If you’re mapping out your HR transformation, you may be thinking about hiring outside advisors to supplement your team. Bringing in a fresh perspective can be a huge help in guiding your HR transformation, but even...
HR Has a Language Problem
It was day three of the HR Technology Conference and co-chairman Steve Boese was leading a panel of CHROs from some of HR Executive’s Most Admired Companies for HR. Steve was well into the conversation when he asked a question about the perceived criticality of the employee experience to his...
The Lost Art of QA in HR Transformation
How often does quality assurance come up in your HR team’s conversations? The quick answer, from what I’m seeing: Not enough. I think that QA in HR transformation is fundamentally broken. Here’s what happened: Instead of using on-site, home-grown technology and solutions, most HR departments are moving to cloud-based, self-service...
How to Move a Team Past ‘This Is the Way We’ve Always Done Things’
HR transformation: How exciting! Shiny new tech to use. Streamlined processes. Way more time to work on the important parts of your job. But wait. What’s that noise I hear, way in the back? It’s the sound of HR employees who have done their work the same way for years...
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